Due to the recent rise in fuel costs, we would like to remind our customers that rate quotes include estimated fuel surcharges. Final fuel surcharges will be based on the Department of Energy National Average Fuel Index publication and the Pickup Date of your shipment.
All shipping is a custom quote
You may notice at check out that your cart is only available for “in store pick up”. Once you have made a selection we must pack on a palette and get overall weight and dimensions before we can give you a rate estimate. Unless your purchase is small enough to load in the back of a standard truck bed or SUV we will ship via our shipper, no exceptions please. Please call or email Sally (859) 492-1280 or email sally@thegardenvault.com for more information.
Returns
No returns on shipped merchandise. Due to the heavy nature of our products and the expense of shipping we do not allow returns. There are no refunds after 7 days. There is a 50% restocking fee on all returns.